Question: Ritu is the manager of the northern division of a large corporate house. At what level does she work in the organisation? What are her basic functions?
Answer: Ritu is working at the middle level of management in the organisation. She is performing the following functions:
i). Interpreting Policies: At this level, policies framed by top-level managers are interpreted. Like the marketing manager introduces his salesman to the sales policy of the company that at no cost credit sales will be made.
ii). Preparing Organisational Set-up: Every middle-level manager prepares an outline of his respective department in accordance with the objectives of the organisation.
